Process Returns

Change your mind? Never mind!

You know you are in safe hands with GHBasket. Our products have a 48 hours money back guarantee.  If you change your mind and your item is unused, undamaged and in its original condition and packaging with all accessories and manuals, visit our Service Centre, and after testing it we can either exchange it or give you a full refund when you return it within 48 hours.

If your payment was by debit/credit card, the refund will be made to the same card.  If you paid by mobile money the refund will be refunded to your mobile wallet account.  Payments made by cash will made by company cheque within 7 working days from our Head Office in Accra.

Please note, refunds to credit/debit cards may take up to 30 days depending upon the bank it was issued by.